Tom is an accomplished business strategy and marketing leader with global experience in Canada, USA and UK. A proud fact-based marketer, he champions combining analytics, insights and customer experience to differentiate and make an impact.
Working with TD, CIBC, Manulife and now Concentra, Tom has deep expertise in financial services and marketing. He has focused on building brands that matter to customers, developing ongoing customer relationship management programs to build connections, creating significant Return on Investment for marketing and creating experiences that surprise and delight. Tom focuses on building a strong team, having fun, bringing passion to his work and getting results.
A graduate of University of Toronto, Tom completed his MBA at Ivey School of Business. He is a former Board Member of TD’s Diversity Counsel, which develops concrete ways TD can increase overall team diversity, understanding and impact in the community. He is a member of the Waterloo Economic Development Advisory Committee. Tom has busy days with his wife and five children—travelling, keeping up with their activities, sports, music recitals and driving everywhere.